The EMCC Global complaints procedure has been amended as at November 2020. All complaints made from 1 December 2020 should follow the new procedure.
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The purpose of the EMCC Global Complaints and Disciplinary Process is to uphold appropriate standards of professional conduct amongst the communities of coaching, mentoring, supervision professionals, as guided by the Global Code of Ethics. In other words, to protect the general public using the services of professionals, to ensure that members and non-members are best served by EMCC Global and all volunteers who work on EMCC Global’s behalf, to build and maintain confidence in the industry, and to improve the quality of service delivered by professionals who are members of EMCC and non-members holding an EMCC accreditation.
An executive summary of the complaint procedure can be viewed here
A full version of the complaints procedure applies and can be viewed here